New about our Customer Services
Our customer service – improved
Here at the IMC Group, we are dedicated to providing our customers with the highest levels of customer service and have been working hard over the last ten months to meet and exceed our customers’ expectations.
We would like to thank all of our customers for their continuous feedback and we, as a result, have (and continue to) put a lot of emphasis and investment into our customer service teams with ongoing staff training and programs of continuous improvement.
We are already seeing the benefits of our changes internally and although we still have more improvements to come, we are pleased to share some of our customers’ feedback below with a large majority being happy to recommend our services to friends and colleagues.
Please keep the feedback coming, ’Good feedback is the key to improvement’ Bill Gates.
‘Extremely knowledgeable’ Staff
‘Extremely satisfied’ with the service provided.
‘Your Internal Account Manager gave me a perfect response and also very quickly. Extremely happy with the communication.’
‘IMC support always gave me the highest level of service’
“It has been encouraging and rewarding to receive so much positive feedback from our customers, showing that our hard work and innovations are providing a tangible benefit to the customers’ experience. We will continue to invest in further improving our customer services, ensuring we provide the highest level of support to our customers.”
Managing Director of The IMC Group Ltd.